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Privacy Policy

BTS Pro X Ltd

Version 1.0 · Effective 24 July 2026 · Last reviewed 20 August 2026

This policy is issued by BTS Pro X Ltd, regulated by the Financial Services Commission of Mauritius (Licence GB26206171). BTS PRO X (BTS Pro X Ltd) is committed to protecting your privacy. This policy explains what personal data we collect, how we use it and your rights. It covers our website and the BTSProX mobile applications.

1. Information we collect

We collect information you provide when registering and trading (name, contact details, identity and address documents, financial information) and information generated through your use of our services (transactions, device and usage data). When you use our mobile applications we may additionally collect device identifiers, push-notification tokens, and — where you choose to submit them — photos or camera captures of identity documents for verification.

2. How we use your data

We use your data to open and operate your account, verify your identity, meet our legal and regulatory obligations (including AML), process transactions, provide support, improve our services and communicate with you.

3. Legal basis

We process your data where it is necessary to provide our services, to comply with legal obligations, to pursue our legitimate interests, or with your consent.

4. Sharing your data

We may share data with service providers (such as identity verification and payment providers), regulators and authorities where required by law. We require third parties to protect your data appropriately. We do not sell your personal data.

5. Data retention

We retain personal data for as long as necessary to provide our services and to meet our legal and regulatory obligations.

6. Security

We use technical and organisational measures, including encryption and access controls, to protect your data.

7. Your rights and account deletion

Subject to applicable law, you may request access to, correction or deletion of your data, and may object to or restrict certain processing. You may request deletion of your account and associated personal data at any time from the app (Account → Deactivate or close my account) or by contacting support; we will action the request subject to our legal retention obligations.

8. Cookies

Our website uses cookies as described in our Cookie Policy.

9. Contact

For privacy questions or to exercise your rights, contact us at support@btsprox.com or via the in-app support channels.

BTS Pro X Ltd is licensed by the Financial Services Commission, Mauritius as an Investment Dealer (Full Service Dealer, excluding Underwriting), Licence No. GB26206171.

Registered office: FSC House, 54 Cybercity, Ebene, Republic of Mauritius.